Synergy Homecare of Salt Lake City is looking for a kind, caring, and well organized person with amazing communication skills to be our Care Coordinator.  The Care Coordinator manages new client onboarding as well as ensuring existing clients are getting the care they need.  You will manage the insurance authorization process so that clients can start services quickly, and maintain coverage/authorization throughout their time receiving care from us.  You will be the primary point of contact for client issues as well as their advocate to resolve any concerns arising from their care.

Compassion and empathy for the disabled and seniors is mandatory.  This is a mid level management position and you will need the skills to manage people beneath you to help achieve company goals and motivate their performance as well as give constructive feedback to them.  The company is 12 years old and recently underwent a revitalization of the management team in an effort to revive our growth trends and refocus our efforts for the coming years.  If you would like to be a part of a team that is NOT ingrained with bad habits, corporate games, or negative attitudes and work to help build something great and make a difference in people's lives who need help, this is for you.

We are scheduling interviews immediately for the Care Coordinator position. What you should know about the Care Coordinator position with SYNERGY HomeCare:

Care Coordinator Benefits:

• Competitive pay ranges between ($45,000-$48,000 per year) to start
• Paid Time Off (PTO) accumulation begins on day one
• Paid holidays and vacation after 1 year
• Medical benefits through Medallus for just $10 per month. (Family coverage for only $85-$90/month for family up to 6 people)
• Be part of a growth centric team positioned for success with the ability to effect change and as Care Coordinator having a direct channel to the owner

Care Coordinator Responsibilities:

• Oversee onboarding of new clients to ensure coverage and authorizations are in place before service is started
• Handling incoming client inquiry calls
• Completing home assessments for new clients when/if needed
• Oversee the care and manage concerns of current clients regarding their care
• Following up with insurers regarding status of client coverage and authorization to ensure payments
• Calling insurers on denied claims to achieve resolution/payment
• Manage our team of RN's to assign assessments of client care plans at both onboarding and recertification times
• Report directly to Administrator and Owner

Care Coordinator Requirements:

• Experience – Experience in Utah Home Health or Homecare with Medicaid ACO's a plus, Case managment work a plus; Two years supervisory or management experience in a home care setting preferred. Experience as a caregiver, CNA, or Home Health Aide is a plus.
• Education – High school diploma
• Skills – Comfortable with computers and learning new programs.  Google docs, spreadsheets, digital fax, professional phone etiquette, ability to work in a fast-paced environment, relationship building, strong communication skills, strong organizational skills, strong management skills and the ability to work with varied personalities and communicate effectively to achieve goals
• Characteristics – Honesty, Integrity, Empathy, Problem Solver.  This is an autonomous position, so we’re looking for individuals who are self-motivated and willing to learn.

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!