Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as an Care Supervisor, you will feel appreciated, recognized, and rewarded.

Do you: 

• Enjoy serving others and making a difference in the lives of individuals that really need support?

• Enjoy building relationships with clients, caregivers and coworkers?

We have an opening for a Care Supervisor who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Care Supervisor to join our independently owned and operated national agency.

Intake Coordinator Benefits include:

• Company Paid Health Insurance

• Competitive pay

• Employee Rewards

• Direct deposit

• Holiday Pay

• Employee recognition programs

• Employee Assistance Program

Care Supervisor Primary Responsibilities:

• • Scheduling and Coverage:

    • Develop and manage caregiver schedules, ensuring appropriate coverage to meet client needs.

  • Client and Caregiver Satisfaction:

    • Monitor and maintain high levels of satisfaction for both clients and caregivers, addressing concerns and issues promptly. The ability to create strong rapport between caregivers and clients is instrumental to the success in this position.

  • Time Sheet Accuracy:

    • Review and verify caregiver timesheets for accuracy, supporting the payroll process by ensuring timely and accurate submissions.

  • Policy Enforcement:

    • The Care Supervisor is empowered to enforce company policies and implement progressive discipline measures, including verbal and written warnings, suspension, and termination.

    • Ensure caregivers adhere to company policies and procedures, addressing and correcting any non-compliance.

  • Caregiver Support:

    • Act as a resource for caregivers, providing support, guidance, and assistance with daily challenges.

  • Documentation and Reporting:

    • Maintain accurate records of client and caregiver interactions, home assessment findings, and scheduling adjustments.

  • Executive Reporting:

    • Prepare and submit regular reports on caregiving operations, client satisfaction, scheduling, and other relevant metrics to the Executive Management Team, providing insights and recommendations as needed.

Care Supervisor Requirements:

• Experience – One year experience in a home care setting preferred or strong scheduling abilities that require using technology and working with clients

• Education – High school diploma, CPR & First Aid Training are not required but are a plus

• Skills – Exceptional customer service skills, time management skills, Superior communication skills, Proficient with technology, Excellent multitasking skills, Highly detail oriented, remain calm under pressure

• Characteristics – We’re looking for individuals that are self-motivated and willing to learn, have a positive and enthusiastic nature and most importantly are comfortable managing a variety of activities throughout the work day.

$16-$18 / Hr based upon experience

Days and Hours:

1. Monday: 8am-5pm

2. Tuesday: 8am-5pm

3. Wednesday: 8am-5pm

4. Thursday: 8am-5pm

5. Friday: 8am-5pm

6. On occassion, some Saturdays may be required to support company workshops and training sessions.

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!