Job Title: Corporate Concierge
Location: Cedarhurst Senior Living Corporate Office, St. Louis MO (In-Person)
Position Type: Full-time
Reports To: Director of Vendor Management
About Cedarhurst Senior Living:
Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle.
Position Overview:
The Corporate Concierge, reporting directly to the Director of Vendor Management, plays a key role in ensuring a seamless and welcoming office environment. This individual will oversee day-to-day operations such as managing guest interactions, office logistics, and event coordination while maintaining a high standard of service. The Corporate Concierge serves as a central point of contact for both staff and visitors, ensuring that office needs are efficiently met and fostering a positive atmosphere for all.
Key Responsibilities:
- Create a welcoming environment for staff, guests, and visitors as the first point of contact for the organization. Notify appropriate personnel upon guest arrival.
- Oversee the appearance and functionality of conference rooms and the café, ensuring they are always presentable and operational.
- Answer incoming calls promptly and professionally, directing them to the appropriate parties or departments.
- Manage all incoming and outgoing mail, packages, and deliveries to ensure timely and accurate distribution.
- Liaise with maintenance teams for timely repairs and upkeep of office areas and equipment.
- Oversee the purchasing, stocking, and distribution of office supplies to ensure the office remains well-equipped.
- Coordinate logistics for company meetings, conferences, seminars, parties, outings, and other events, both in-house and off-site.
- Ensure the maintenance and setup of office furnishings, including ordering, repairs, moves, and seasonal decorations (e.g., holiday décor).
- Provide general administrative support for special projects and day-to-day office needs.
- Create, maintain, and manage documents using Microsoft Office applications to ensure proper organization and efficiency.
- Assist with administrative tasks related to the Home Office Committee.
- Manage café cleanliness and organization, including the refrigerator, coffee station, and executive fridge, while coordinating weekly food deliveries and ensuring supplies are always stocked and maintained.
- Other duties as assigned.
Qualifications:
- High school diploma or equivalent is required.
- Associate’s or Bachelor’s degree is preferred.
- Two (2+) or more years of experience in customer service or hospitality role is required.
- Maintain active Missouri Notary Public status, or be willing to obtain it upon hire is required.
- Proficiency in MS Office suite is required.
- Must have excellent communication and interpersonal skills.
- Positive attitude and a desire to provide excellent service.
- Exceptional problem-solving skills.
- Strong attention to detail and accuracy is required.
- Highest level of integrity and the ability to handle sensitive information with the utmost discretion and professionalism.
- Ability to work well under pressure and adapt to unexpected events or requests. Strong prioritization and multitasking skills in a deadline-driven environment.
Working Conditions:
- While performing the duties of this job, the employee isoccasionally required to stand/move, communicate, and identify written information.The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and/or move up to 50 pounds independently.
- This position may need to move through areas of the corporate office or other worksites of the organization.
- Excellent interpersonal and communication skills with the ability to build relationships at all levels of the organization is required of this role.
- This position is required to work onsite at the St. Louis Dover Companies headquarters full time Monday through Friday from 8:00 AM – 5:00 PM.
Why Join Cedarhurst?
At Cedarhurst Senior Living, you’ll join a mission-driven team dedicated to enriching the lives of seniors. This role offers an opportunity to grow your career by contributing to innovative marketing strategies that support the organization’s goals. If you’re passionate about making a difference and thrive in a collaborative environment, we’d love to hear from you.
Apply now to be part of a dynamic team that values innovation, teamwork, and excellence.
We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.