Customer Engagement Representative Level 2
OJO Labs
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Want to join a company where there’s room for growth and employees are genuinely appreciated?

OJO Labs is looking to grow our team in Saint Lucia.

We are looking for Customer Engagement Representatives. This role is 100% remote and requires a blend of sales and customer service skills. Your role will be to help our customers through the beginning stages of their home buying process. You will be making outbound calls, assisting customers over the phone, connecting them to our real estate partners, and helping them get the best out of OJO's product.

Do you already have sales and/or customer service experience? That’s great, but it’s not a requirement. This opportunity will include state-of-the-art hands-on training that will teach you everything you need to know. Please apply below, and we’ll review your information and reach out as we expand!

Why OJO?

OJO Labs was founded on the belief that complex decision-making could be made better through the fusion of machine and human intelligence. Our company has developed a unique, AI-based technology that combines natural language processing, machine learning, and human support. The offering allows for consumers to gain a better understanding of the market as well as their own wants and needs prior to interacting with an expert.

The first big decision we’re tackling is homebuying and selling. We build an end-to-end real estate platform that provides consumers personalized guidance throughout their journey, readying them to make meaningful connections with experts. In addition, we provide brokers, agents, and loan officers with warm and informed introductions to consumers, along with the tools to support a best-in-class experience.

About Our Customer Engagement Representatives

Our Customer Engagement team is the voice of our business. You’ll connect with customers to help guide them through the beginning stages of their buying process. Our team is regularly provided with exclusive hands-on training to excel at your role and long-term in your career. There is ample room for growth and career development on a team that consistently shows appreciation for our employees.

What makes us different?

  • Work from home convenience 
  • Remote training 
  • Contest bonus payouts


  • Represent OJO Labs as the first point of contact with our new customers
  • Outbound calls
  • Assist customers over the phone
  • Connect homebuyers to our real estate partners and help them get the best out of OJO's product

What we’re looking for

  • Four O’Level including English and math
  • Must have strong communication skills
  • Good reading comprehension skills
  • Ability to multi-task in a fast-paced environment
  • Ability to work a shift-based, hourly-wage + commission schedule
  • Understanding US Real Estate is a plus
  • Previous phone sales and customer service experience is a plus but not required

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Vieux Fort, St Lucia
about OJO LABS
industry: Healthcare



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