Medical Office Receptionist
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Porter-Starke Services is seeking a Medical Office Receptionist (Front Desk) to perform a variety of administrative duties and client assistance for medical services at a community mental health center. 

The position is full-time with hours of:  Monday-Thursday 11:30am-8pm and Friday 8:30am-5pm.

Porter-Starke Services, Inc. is a Community Mental Health Center (CMHC) based in Valparaiso and serves northwest Indiana with additional offices in Portage, Knox, and LaPorte. Porter-Starke also operates Marram Health Center, a Federally Qualified Health Center (FQHC) with two offices in Gary and Hebron.

COVID-19 considerations: Per Federal CMS COVID-19 vaccine requirements, all Porter-Starke Services employees must be fully vaccinated against COVID-19 or request and be approved for a valid religious or medical exemption before they can begin employment. 


  • 401k with 20% company matching
  • Medical, dental, vision insurance
  • Company paid life insurance
  • Company paid long term disability 
  • Optional insurances (short term disability)
  • HSA/FSA accounts 
  • Tuition assistance & education reimbursement
  • Generous PTO
  • 11 paid holidays
  • Employee discounts (cell phone & YMCA)
  • Competitive wages
  • Employee referral program
  • Casual Friday's 
  • Employee recognition events & anniversary gifts
  • Free wellness screenings 


  • Starting at $15.00/hour and up (based on experience)


  • Provides clerical support at multiple medical offices for the community mental health center locations.
  • Answers and redirects telephone calls.
  • Maintains medical staff/department schedules and calendars.
  • Performs check-in and check-out of clients.
  • Receives payments from clients for co-pays and payments on account.
  • Basic computer and typing skills.
  • Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
  • Data entry of information using the appropriate format and agency guidelines.
  • Coordinates and communicates information with internal and external customers.
  • Flags client appointments for HAP’s
  • Makes appointment reminder calls to new clients.
  • Performs deposit of office cash receipts
  • Contacts, schedules appointments and processes paperwork for referrals.
  • Initiates ROI forms for info requested by medical staff from other providers
  • Scans documents and insurance cards.
  • Coordinates client requests for ROI and form completion.
  • Monitors no-shows/cancellations and sends letters to clients as appropriate
  • Requests/tracks needed health records.
  • Receives, sorts, forwards office mail.
  • Communicates in-patient consultation requests to medical staff.
  • Maintains updated medical staff schedules and on-call calendar.
  • Formulates reports for the department, associated committees and reports as requested.
  • Provides clerical support (copying, collating, form completion) for medical staff.
  • Copies agency-wide e-mail notices for medical staff.
  • Maintains adequate supplies inventory (office, charting, etc.).
  • Performs other duties as needed. 


  • High school diploma or G.E.D. is required.
  • A certificate or degree from a vocational or technical school preferred.
  • One to three months related experience and/or training is preferred.

Please feel free to visit to learn more about our organization. 







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601 Wall Street Valparaiso IN 46383
industry: Healthcare



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